Parkmobile Pilot Project
Parking made simple
In an effort to provide more convenient parking payment options, the City of Vancouver is conducting a Parkmobile pilot project at about 100 coin-operated parking meters in a three-block areas in downtown (MAP).
Customers parking at these particular meters will have the option of paying for parking with their credit/debit card using Parkmobile's smart phone app, website or toll-free number. Not sure which meters are part of the pilot project? Just look for the bright green Parkmobile sticker on the meters. If it has a sticker, it's part of the pilot.
Additional options for Parkmobile users include receiving an alert on your smart phone 15 minutes before your time expires and adding time to your meter directly from your phone or computer without having to go outside if you haven't already purchased the full time allowed.
How does it work?
After you register with Parkmobile on their website, you can pay for parking in three ways:
- Download the free smart phone app (iPhone, Android, Windows and Blackberry)
- Online at www.parkmobile.com
- Call 1-877-727-5832
Watch these short videos to learn how to register for Parkmobile online and use the smart phone app.
Where are the participating parking meters located?
The 2-hour parking meters that are part of the pilot project are located in a three-block area between Main Street and Washington Street, from Evergreen Boulevard on the north to 7th Street on the south. Just look for the bright green Parkmobile sticker on the meter.
- View map (PDF)
Does it cost extra to use Parkmobile?
The hourly parking rate will remain the same ($.50/hour), but Parkmobile will charge a $.35 transaction fee for each use.
Can I still get the first 20 minutes free if I use Parkmobile?
Yes. Parkmobile will not charge you for the first 20 minutes at these participating meters. For example, if you decide to park for the full two hours, you will only be charged for one hour and 40 minutes.
How long can I park at the meters?
All of the parking meters included in the pilot project are 2-hour meters. Customers may not park at the meters longer than two hours.
How will the parking enforcement officers know I paid with Parkmobile?
The meter will still say "Expired" after you use Parkmobile, but the transaction information will automatically be sent to the City's parking enforcement officer's electronic hand-held ticketing devices. They will see that you paid with Parkmobile and how much time you have left by looking up your license plate number.
The Parkmobile app provides receipts to users whenever they use the service. Simply follow the appeal instructions described on the back of your parking ticket and provide the City with your Parkmobile receipt for the day/time in question. If the ticket was issued in error, it will be dismissed.
Don't forget that you cannot park at ANY spot in downtown Vancouver and use Parkmobile. It is only available in a three-block area at coin-operated parking meters that have the bright green Parkmobile sticker on them (MAP).
Why doesn't the City install more of the green paystations that accept credit cards?
The City’s long-term plan is to replace all coin-only parking meters with green paystations like the ones currently installed around Esther Short Park. However, it will cost more than $1 million to install these paystations throughout downtown – not including annual maintenance and operations costs. In the meantime, the City continues to look at lower-cost alternatives, like Parkmobile, in order to give customers more options and greater flexibility.
If you have additional questions, please call Vancouver Parking Services at (360) 487-8650 or email email@example.com.