Please note that while your submitted photos may be useful to the investigating code compliance officer, they made not be admissible for any action that may result from the investigation. Additional photos taken by the officer may be required for that purpose.
Note: The City of Vancouver may be required to release your name and/or information submitted in a complaint pursuant to Public Disclosure (RCW 42.56) and/or pursuant to court order. The submittal of the public service request is subject to public disclosure according to the public records act (RCW 42.56). This means that anyone can request the release of documents containing your name and contact information. However, information revealing the identity of persons who are witnesses to crimes or who file complaints with investigative agencies can be withheld from disclosure if you believe the disclosure would endanger your life, physical safety or property pursuant to RCW 42.56.240.
If we are unable to verify an address or violation we will contact you for further details. If you do not leave a name and a way to contact you for clarification, we will be unable to follow up on your complaint. Inaccurate or incomplete information submitted will delay or prevent further processing. Please note: The violation must be visible from the public right of way; or you must indicate that you would like us to contact you for permission to view the site from your property.
Thank you for your interest in supporting the livability of our neighborhoods. These complaints are addressed daily and a code enforcement officer will conduct an initial inspection within 3-5 working days. If this complaint is handled by another city department, we will forward your concern to the appropriate department.