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Effective June 23, 2025, a 2.65% service fee will be applied to non-utility payments made via debit or credit card. While the City has previously absorbed the cost of these processing fees for the convenience of our customers, rising costs have made this practice financially unsustainable. Implementing this service fee will allow the City to continue offering these popular payment options for customers that wish to use them.

To avoid the service fee, cash or check payments may be made in-person at the following address. Additionally, checks can be mailed to the P.O. Box listed.

In-Person Payments

City of Vancouver
415 W 6th Street
Vancouver, WA 98660
Phone 360-487-8454

Mail-In Payments

City of Vancouver
P.O. Box 8995
Vancouver, WA 98668-8995

To inquire if your account is eligible to establish a no-cost recurring ACH, please contact us at cityfinance.accountsreceivable@cityofvancouver.us.

Vancouver’s Neighborhood Traffic Calming Program allows community members to champion projects for their neighborhood. These projects help reduce vehicle speeds and improve neighborhood livability. Through a competitive process, project locations are ranked, selected and awarded funding each year.

With the 2024 presidential election complete, we at the City of Vancouver recognize the uncertainty that our community is feeling in relation to immigration. We want to clarify what VPD’s role in immigration enforcement is. First and foremost, VPD will continue to serve all members of our community with professionalism and compassion. The Vancouver Police Department will not undertake immigration related investigations or sweeps and will not routinely inquire into the immigration status of persons officers come into contact with. Officers will not contact, detain or arrest an individual solely for a suspected violation of civil immigration laws. The Vancouver Police Department has an established policy regarding immigration enforcement that is governed by RCW 43.10.315 and The Immigration and Nationality Act. These laws specifically define immigration enforcement as a federal responsibility. State and local law enforcement agencies do not have the authority to enforce civil immigration violations.

The Vancouver Police Department is dedicated to providing law enforcement services to include detaining and/or arresting criminal violators, or those with outstanding criminal warrants, and will enforce laws in a fair and equitable manner. While in most cases warrants are issued for state or local offenses, officers may encounter federal criminal warrants and will arrest or detain those subjects accordingly. VPD officers will continue to request identification from persons they come into contact with when appropriate, but they will not request specific documents related to a person’s civil immigration status unless this information is specifically relevant to the crime being investigated, such as a bias crime. As specified in Vancouver Police Policy 428, any request for assistance from Immigration and Customs Enforcement will be addressed by a police supervisor.

VPD ‘s mission of partnering with our community to preserve life, protect property and enhance livability, and our duty to respond to and investigate crime has not changed. We remain focused on working with the community to ensure Vancouver is a safe and secure community for all.

Visit the City of Vancouver public records center to request a public record.

It takes all of us to help protect our public drinking water system. Get more details about the City’s backflow and cross-connection prevention program. Find the certified backflow testers list.

The existing Operations Campus is being replaced with more accessible, sustainable and resilient maintenance and operations facilities and grounds that will serve the Vancouver community for the next 50 years. Learn more about the campus location and anticipated project timelines.

The City of Vancouver owns and manages three cemeteries. This includes Park Hill, Fisher and Old City Cemetery. Relatives, genealogists and other researchers can use this free search tool to determine location of the deceased’s interment site in the three cemeteries operated by the City. You can also review a list of optional fees.

Relatives, genealogists and other researches can use this free search tool to determine location of the deceased’s interment site in the three cemeteries owned and operated by the City of Vancouver.

In June 2019, the City commissioned the Police Executive Research Forum (PERF) to perform a review of the VPD’s culture, policies, training, documentation, and data on use of force and officer-involved shooting incidents. The purpose of this study was not to investigate any particular incident or specific police officer, but rather to identify areas where VPD can improve its policing practices.

The PERF report is exceptionally thorough and offers a comprehensive set of 84 recommendations that serve as a road map to reform the VPD’s culture, policies, and practices around use of force. These recommendations will result in policing that can better serve the public safety needs of our community in a way that proactively counteracts the inequities that exist in policies and throughout the system as a whole. We want to improve equity, accountability, transparency, promote higher standards, and increase public trust and confidence.

All 84 recommendations have been addressed.

PERF Final Report June 2020

Visit Washington State Patrol’s website and follow the instructions for filing a collision report or getting a copy of a filed collision report.

Safe disposal of prescription medications (including pet medications) and over-the-counter medications can be dropped off at both the Vancouver Police East and West Precincts during regular business hours. Visit the Unwanted Medication Disposal page for additional information on all locations that offer unwanted medication disposal.

The Clark County Sheriffs Office Sex/Kidnap Offender Registration Unit maintains the records for all offenders in the county, including those living in the City of Vancouver, and is responsible for maintaining and updating the sex offender website. Visit the Sex Offender Unit page for more information.

The Evidence Unit of the Vancouver Police Department is responsible for maintaining the integrity of evidence and property in accordance with state laws and departmental policies and procedures. When items are eligible for release, the owners are notified via mail of the proper procedures for retrieving property. Property return is done by appointment only. Visit our Evidence Unit page for more information.

Visit our False Alarm Reduction page for information on reducing false alarms and also to register or pay for your alarm using our online portal.

The Vancouver Police Department Records Unit accepts applications for Concealed Pistol Licenses (CPL)

To respond to community priorities identified in the recently approved 2023-2024 biennial budget, the Vancouver City Council made changes to City business license fees to make investments in increased police services, park playground replacements, new roads, and economic development and job creation programs.

The changes will also reduce the fee burden on the smallest businesses in Vancouver, and those conducting limited business in the city.

Visit Business and Special Licenses for more information.

Your city uses taxes to pay for services that touch nearly every part of life and business in Vancouver.

Learn more about these taxes and how they were spent.

Yes, all sworn VPD personnel have body worn cameras. Visit our Camera Program page for additional information.

Becoming a police officer requires many hundreds of hours of training and information on the requirements for this training can be challenging for members of the public to easily locate. Below are the training hours required for recruit officers entering the Washington State Basic Law Enforcement Academy as well as training hours the Vancouver Police Department provides our sworn personnel on an annual basis.

Officers hired without any previous law enforcement certification must attend the 720 hour Basic Law Enforcement Academy in Burien, WA. Below are the areas in which new officers receive training:

• Criminal law and procedures
• Traffic enforcement
• Cultural awareness
• Communication skills
• Emergency Vehicle Operations Course
• Firearms
• Crisis intervention
• Patrol Procedures
• Criminal Investigation
• Defensive Tactics

Report problems involving potholes, street lights, traffic signal timing, standing water in streets, water leaks in streets or hydrants, graffiti on City property, missing manhole covers, sight-obscuring vegetation in public rights of way, and other concerns using our service request form. If you are reporting an urgent issue–such as a public water line break, sewer backup, stormwater flooding or traffic signal outage–call Public Works Dispatch at 360-487-8177.

Visit Utility Customer Service to start or stop water service online.

Several options are available to make it easy and convenient to pay your water, sewer and/or storm water drainage utility bill. Visit Utility Customer Service to learn how to pay online, by phone, by mail or in person.