About Your Water
The City of Vancouver is the fourth largest municipal provider of drinking water in the state of Washington. In 2015, the City's Water Utility delivered 9.78 billion gallons to more than 230,000 people within the City and a portion of the urban unincorporated area.
Vancouver's Water Maintenance Team is responsible for operating and maintaining the extensive water distribution system, which includes 11 water stations, 40 wells, about 1,026 miles of pipes, 52 booster pumps, and more than 71,900 service connections (water meters) in our water service area. Quality and service are top priorities for all water-related engineering, operations and maintenance teams.
The City of Vancouver's drinking water not only meets all state and federal requirements, it frequently exceeds them. In fact, Vancouver puts its water through far more stringent tests than U.S. and Washington laws require.
Be Informed - Your Annual Water Quality Report & More
The 2015 Water Quality Report is here! This latest published report is filled with test results and other helpful information. The report is being sent to all addresses throughout Vancouver's water service area in early June 2016. You can also view it online anytime!
The City of Vancouver Water Utility encourages people everywhere to become more informed about the quality of their drinking water. In addition to test results, the 2015 Water Quality Report also includes information about a subject frequently in the news during this past year -- the potential for lead contamination.
Lead is not present in our source water at Vancouver’s Water Utility and there are no lead water mains. Unlike many East Coast cities, there are no known lead service lines that run from the main to the meter and no known lead 'pigtails' here. However, while Vancouver is responsible for providing high quality drinking water, we are unable to control the variety of materials used in plumbing components within private homes and other buildings. The 2015 Water Quality Report offers some helpful steps you can take to reduce potential of lead from older private plumbing. Read more here about how Vancouver is keeping water safe, and what you can do to reduce concerns about potential lead in home plumbing, typically dating back to 1986 and before.
Achieving Water Conservation Goals
The City of Vancouver is required to set Water Conservation Goals for its municipal system per state Department of Health water use efficiency requirements (WAC 246-290-830(4)(a)).
The City of Vancouver also works through Utility Services and through the Water Resources Education Center to educate and promote water conservation. Utility inserts, handouts, web-based information, and educational activities and programs are used to help raise awareness.
Our Comprehensive Water System Plan
Updated every six years, the City of Vancouver’s Comprehensive Water System Plan evaluates the existing system and its ability to meet anticipated requirements for water source, quality, transmission, storage, and distribution over a 20-year planning period. Water system improvements have been identified to meet changes in regulatory impacts, and population growth, as well as infrastructure repair and replacement. The Plan also identifies planning level costs of the improvement projects and provides a financial plan for funding the projects.
Winter Weather Information:
When temperatures drop below freezing, plumbing problems can arise. Have you taken steps to prevent your water pipes from freezing and bursting? (Video note: In memory of Tony Sampson, Water Utility employee, and his dedication to helping customers..)
Water Quality ReportsThe City of Vancouver Water Utility has been publishing an annual Water Quality Report since the 1990s. Our water undergoes rigorous testing, far beyond what is required by state and federal laws. In 2015, your water not only met all requirements, but in many cases was far better quality.
At Your Service - Customer CenterWelcome to Vancouver's At Your Service Utility Customer Center! Click here to pay your bill and manage your City of Vancouver Utility account Get info on starting, moving or stopping water and/or sewer service and other FAQs ...