Building and maintaining essential services and structures that support our daily life.
- Clean drinking water.
- Sewer service and wastewater treatment.
- Streets, traffic signals and lighting.
- Pavement maintenance and street sweeping.
These are just a few of the important services Vancouver’s Public Works team provides. But we do so much more. We make our services as reliable and environmentally effective as possible while keeping rates affordable. We help neighborhoods plant trees, recycle right and protect waterways and groundwater aquifers. We make it fun for residents of all ages to learn how to use natural resources wisely.
How do I pay my utility bill?
Several options are available to make it easy and convenient to pay your water, sewer and/or storm water drainage utility bill. Visit Utility Customer Service to learn how to pay online, by phone, by mail or in person.
How do I start or stop water service?
Visit Utility Customer Service to start or stop water service online.
How do I report a pothole, street light outage or other Public Works issue?
Report problems involving potholes, street lights, traffic signal timing, standing water in streets, water leaks in streets or hydrants, graffiti on City property, missing manhole covers, sight-obscuring vegetation in public rights of way, and other concerns using our service request form. If you are reporting an urgent issue–such as a public water line break, sewer backup, stormwater flooding or traffic signal outage–call Public Works Dispatch at (360) 487-8177.