Code Compliance is responsible maintaining the safety, health, welfare and livability of neighborhoods through the use Vancouver Municipal Codes, including the Minimum Property Maintenance Code, Building Code and Zoning Ordinances.
Code Compliance’s goal is to gain voluntary compliance through education and assistance. If voluntary compliance cannot be achieved, civil or criminal penalties may be imposed.
Report a code violation
You can report a code violation, including a property maintenance or solid waste violation using one of two methods:
- Call the automated Code Compliance hotline at 360-487-7810.
- Use File a Code Compliance Concern form.
If you are unsure if you are in Vancouver, use Clark County’s Property Information Center to determine if the violation is with Vancouver’s city limits.
Inaccurate or incomplete information submitted will delay or prevent further processing. Please make sure the information submitted is accurate before submitting. If additional information is required, we will contact you.
What happens when I submit a complaint to Code Compliance
When a complaint is received by Code Compliance, an Officer is assigned to investigate the complaint.
If a violation exists, notification of the violation is issued regarding the condition. A specific, reasonable time will be imposed to correct any violations.
Voluntary compliance is the foremost goal of code enforcement. In cases where voluntary compliance is not achieved, Code Compliance Officers have the option to impose civil or criminal penalties.
The most common violations addressed by Code Compliance include but are not limited to:
- Outdoor storage
- Parking on an unimproved surface
- Inoperable vehicles
- Overgrown vegetation
- Building without permits
- Occupancy of vehicles on private property
- Vacant structures
- Fire damaged structures
Animal complaints to include barking dogs and other animal related nuisances are reported to Clark County Animal Control. Violations in the public right-of-way are addressed by the City’s Transportation Department or Public Works by filling out a service request.
Parking violations to include prolonged parking and vehicles abandoned in the public right-of-way are reported to and addressed by the City’s Parking Enforcement Officers by submitting Parking Concern.
The City may be required to release your name and/or information submitted in a complaint pursuant to Public Disclosure (RCW 42.56) and/or pursuant to court order. The submittal of this public service request is subject to public disclosure according to the public records act (RCW 42.56). This means that anyone can request the release of documents containing your name and contact information. However, information revealing the identity of persons who are witnesses to crimes or who file complaints with investigative agencies can be withheld from disclosure if you believe the disclosure would endanger your life, physical safety or property pursuant to RCW 42.56.240.