City Public Wireless Network

The City of Vancouver provides free public Wi-Fi access at many City facilities. Use the “City-Public” network, available from 5 a.m. to 10 p.m. daily.

By using this Wi-Fi network, you acknowledge that you have read and agree to these terms:

The City of Vancouver (“the City”) provides wireless Internet access (“Wireless Service”, “Wireless Network,” “Service”) as a public service free of charge per the terms outlined below. To use this Wireless Service, you must read and accept the terms of use outlined in the Wireless Service Agreement/Terms of Use below, which are also posted on the City’s Internet Website (, and your use of the Wireless Service constitutes your acknowledgement and consent to the following. If you do not accept these terms in their entirety, you will not be able to access the Internet through the Wireless Service.

Agreement and Terms of Use

Please read this agreement carefully before using our Wireless Service. This is an agreement between you and the City of Vancouver for your use of our Wireless Service. By either acknowledging this agreement and/or using/activating the Service, you agree to these terms.

Our Wireless Service is available to your device only when it is in the operating range of our Wireless Network hot spot location(s). The Service is subject to unavailability, including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and maintenance and repair. The Service may be interrupted, refused, limited or curtailed. The Wireless Service is not secure, provides no virus protection and offers no system or data recovery in the event of a system failure.

We are not responsible for data, messages or pages lost, not delivered or misdirected because of interruptions or performance issues with the Wireless Service, or the underlying network(s) and transmission equipment and systems. The accuracy and timeliness of data received is not guaranteed in any way. Delays or omissions may occur. Actual network speed will vary based on your device configuration, location, compression, network congestion and other factors.

Your access to the City’s Wireless Service is completely at the discretion of the City. Access may be blocked, suspended, or terminated at any time for any reason including, but not limited to, violation of these terms, actions that may lead to liability for the City, disruption of access to other users or networks, and violation of applicable laws or regulations.

The Wireless Service shall not under any circumstance constitute a public forum. The City has the right, but not the obligation, to suspend or terminate your access and use of the Wireless Service, and to block or remove (in whole or in part) any communications and materials transmitted through our Service that the City believes in its sole discretion may violate applicable law, this Agreement or a third party’s rights, or that is otherwise inappropriate or unacceptable. The City also has the right, but not the obligation, to monitor, intercept and disclose any transmissions over or using the Wireless Service, and to provide use records, and related information under certain circumstances, such as response to lawful process, orders, warrants or subpoenas, or to protect the City’s rights, property and users, or reasonable requests from law enforcement

Prohibited Use of the Service/Compliance With Law

Reproduction, retransmission, dissemination or resale of the Wireless Service, whether for profit or not, is prohibited without our express, advance, written permission.

You may not share your IP address or ISP internet connection with anyone, access the Wireless Service simultaneously through multiple units, or authorize any other individual or entity to use the Wireless Service.

You may not use the Wireless Service to access illegally or without authorization computers, accounts, equipment or networks belonging to another party, or attempt to penetrate security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity.

You may not use the Wireless Service to distribute Internet Viruses, Trojan Horses, or other destructive software.

The Wireless Service is intended for City guest use only. Access to this service must not be used for commercial activity.

You may not use the Wireless Service for any purpose that is unlawful, or in any manner that could constitute a criminal offense, damage City property or any other person’s property, or infringe upon the City’s or third party’s rights (including intellectual property rights). You may not use the Service in any way that interferes with, harms or disrupts the City’s system or other users.

Content Disclaimer

The City does not publish or control, and is not responsible or liable for, any third-party information, content, services, products, software or other material that can be accessed through the Service. You are solely responsible for evaluating the accuracy, completeness, and usefulness of all services, products and other information, and the quality and merchantability, accuracy, timeliness or delivery of such services, products and other information. You are responsible for paying any charges that you incur from third parties through your use of the Service, and your personal information may be available to third parties that you access through the Service.

You are hereby advised that the Wireless Service provides an Internet connection with limited filtering. The City uses software to filter malicious or sexually explicit web sites, but because of the dynamic nature of the Internet, this cannot be guaranteed. The Internet contains a great deal of material, some of which may be offensive or objectionable to some persons and/or erroneous. Any use of or reliance upon the materials accessed through this service shall be solely at your own risk. The City provides no “parental” or age-specific controls for the Wireless Service.

Privacy and Security

Wireless systems transmit voice and data communications over a complex network. The privacy and security of such voice and data transmissions cannot be guaranteed. You acknowledge that the Service is not inherently secure, and you understand that wireless communications can be intercepted by equipment and software designed for that purpose. The City is not liable to you or any other party for any lack of privacy you experience while using the Wireless Service. The City recommends that you do not use the Wireless Service to transmit or receive any confidential information or data. Should you choose to do so, you do so at your own risk.

Disclaimer of Warranties

The City is providing the Service to the public free of charge on an “as is” and “as available” basis, with no warranties whatsoever, express or implied or fitness for particular purpose. The City of Vancouver does not represent or warrant that this service will be uninterrupted or error-free or that defects will be corrected. In no event will the City be liable for any direct, indirect, incidental, consequential, special, exemplary or any damages associated with your use of the Service. No advice given by the City or City representatives shall create a warranty. You assume all responsibility and risk associated with your use of the Service.