Changes coming to our online services

Early Wednesday, June 4, we took down the existing system and by midafternoon customers were redirected to our new Online Permit Center.

Features available in the new system

In the new, more user-friendly Online Permit Center, customers are able to:

• Create their own profile to login with a username and password or checkout as a guest
• Pay plan review, application and permit fees using Visa, Mastercard, American Express, Discover or eCheck
• Apply for electrical, mechanical and plumbing (single trade) permits
• Save payment method to streamline future transactions
• Schedule inspections
• Access and easily navigate permit center services using a mobile device

Questions?

We value your feedback as we continue to improve our permit center services. If you have any questions or feedback regarding the change, please contact us at ePlans@cityofvancouver.us or 360-487-7833.