Request Accommodations
The City of Vancouver will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities. Read more about accessibility and inclusion at the City of Vancouver.
The City of Vancouver will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy. The ADA does not require the City of Vancouver to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden. Service animals are welcome in City of Vancouver facilities, even where pets are generally prohibited.
For members of the public
If you are a member of the public with a disability who needs a reasonable accommodation to fully participate in or enjoy any City program, activity, meeting, or event, please send the information below to the City sponsor (department or individual) as soon as possible but no later than 48 hours before the scheduled event:
- The requestor’s name, address, email, and telephone number (if any).
- Type of accomodation needed.
- For City event, meeting, program, or activity accommodations:
- The name or title of the meeting, event, program, or activity for which the accommodation has been requested (if unknown, please provide a description).
- The physical or online location where it will take place.
- For requests for materials in an alternative format:
- The name or description of the City document or materials to be reformatted.
- If the materials are being provided as part of a meeting, event, program, or activity, please provide more information on that.
- What type of format is desired (e.g. Braille, accessible Word doc, audio recording, etc.)
If you do not know who the meeting/event sponsor is, please send the information above to the City’s ADA Coordinator:
Jen Dugger Spalding
ADA Coordinator
Address: 415 W 6th Street, Vancouver, WA 98660
Phone: 360-726-7122
Email: adacoordinator@cityofvancouver.us
The ADA Coordinator will forward your request for accommodations on to the meeting/event sponsor who will respond to your request as soon as possible. Depending on the nature of the request, it can take time to determine reasonability and/or coordinate the provision of the accommodation.
All communications regarding requests for accommodations and alternate formats will be kept on file for at least three years. If at any time, you feel your request for accommodations has not been satisfactorily resolved, you may file a complaint. Please visit this link for more information on how to file an ADA complaint.
For employees with disabilities
People with disabilities are protected from discrimination in employment under Title I of the ADA.
Please visit the Human Resources Careers site to learn more about accessibility and accommodations at the City for employees with disabilities. Candidates for employment can find more information about accessibility and accommodations during the application process here.
Contact Human Resources Leaves and Accommodations Team with any questions:
hrleaveteam@cityofvancouver.us
360-487-8417
For employment candidates with disabilities
Please contact our HR Leaves and Accommodations Team if you wish to request any accommodations for the recruitment and selection process. A request for accommodation may be related to a disability or impairment and is intended to allow you to participate fully in the recruitment process. You may also wish to inquire about accommodations that might be possible once hired to ensure your ability to perform the essential functions of the job. Accommodation requests should be made as soon as possible.