Backflow Test Report Portal for Customers

The customer portal is a useful tool for updating your contact information, sending us a note, viewing your backflow device and reviewing backflow test report details. 

Another great feature is setting authorization codes. An authorization code is needed for your backflow assembly tester to properly enter backflow assembly test results online using the new portal software. Using your customer service portal, you can update the authorization code or find the authorization code to give to your tester if your notice is lost. If you’re concerned about which backflow assembly tester you hired, you can change the authorization code and contact your tester to update the authorization code on file with them. 

If you have questions or need additional support with the online software, email us at backflowtestreports@cityofvancouver.us, or call 360-487-8276 with any questions.

Check back soon for more details about the features available in the customer portal.