VPD Assistance for Americans with Disabilities

The policy of the City of Vancouver, including the Vancouver Police Department, is to make every reasonable effort to provide equal access to City facilities, programs, services or activities for citizens with disabilities in accordance with the Americans with Disabilities Act (ADA). You can find out more information concerning the City’s ADA Program on the following page: ADA and Reasonable Accommodations.

To ensure effective communication with individuals with communication disabilities, the Vancouver Police Department provides auxiliary aids and services, such as qualified interpreters and videophones, free of charge. If you would like to request an auxiliary aid or service, please contact the Vancouver Police Department at 360-487-7472 and ask to speak with the Vancouver Police Department’s ADA Coordinator or Audit Sergeant, or email vanpd@cityofvancouver.us 

If you feel you or another person have been denied access to a Vancouver Police Department facility, program, service or activity, you may visit the following link to file a grievance with VPD’s Professional Standards Unit: Vancouver Police Department Employee Concern Form.

Alternatively, you may send a letter or an email to the City’s ADA Coordinator that includes the following information:

  • Your full name, address, and telephone number;
  • The full name of the person who was discriminated against (if someone other than yourself);
  • The name and address of the program, service, activity or facility where the incident took place;
  • A description of the incident, the date(s) it occurred, and the name(s) of any city employees involved (if known); and
  • Other information that you believe necessary to support your complaint. Please send us copies of any relevant documents, but keep the originals for your own records.

You may submit your letter or email to:

Jen Dugger Spalding, ADA Coordinator
City of Vancouver
Human Resources – Risk and Safety Division
415 W. 6th St.
P.O. Box 1995
Vancouver, WA 98668-1995
Phone: 360-726-7122, or 711 (WA Relay)

All investigations into alleged misconduct of VPD employees will be investigated in accordance with VPD Policy 1004.